Integrated Report 2025
Integrated Value for Business, People and Investors
Chairman, ADNOC Distribution
Chairman, ADNOC Distribution
litres
fuel volumes
AI-enabled intiatives underway across retail
CEO, ADNOC Distribution
CEO, ADNOC Distribution
AED
EBITDA
increase in net profit
Record-Total fuel
volume sold
+5%
compared to 2024
Fuel
transactions
+6%
compared to 2024
New service stations opened
Including 99 in KSA, bringing the total network to 1,010
+13%
compared to 2024
On track to reach
1,150 target by 2028
New fast and super-fast EV charging points installed
Taking the total Company’s network in the UAE to 402
+83%
compared to 2024
On track to reach
500-750 charging points by 2028
YoY increase in non-fuel
transactions to 54 million
On track to achieve a target of
100% increase in transactions by
2030 vs. 2023
Convenience store
conversion rate
+50bps
compared to 2024
EBITDA,
historical level
+11%
compared to 2024
Net Profit,
historical level
+15%
compared to 2024
Record-level return on
capital employed
Industry-leading rate of
return driven by efficient
capital allocation
Net debt
to EBITDA
Reflecting a strong
balance sheet
Dividend distributed
in 2025
Offering attractive yield
Capital
expenditure
Customer satisfaction
score, a record-high score
Reflecting years of progress
in enhancing customer
experience maturity and
reinforcing our commitment
to excellence.
AI-enabled
initiatives
either deployed or in advanced development, spanning personalization, productivity enhancements, improving service quality and operational efficiency.
Launched
A new concept that integrates fuel, ultra-fast EV charging, car care, dining and family-friendly spaces, creating community destinations and new revenue streams, with six flagship sites launched in 2025.
Launched
Driving exceptional C-store
performance and strengthening brand recognition.
reward members
+16%
compared to 2024, scaling the platform and integrating loyalty more deeply across fuel, convenience retail and car care, reinforcing ADNOC Rewards as a core driver of customer engagement, repeat visits and data-led marketing.
Total Revenue
EBITDA
Net Profit
Earnings Per Share
New products introduced in 2025 across our lubricants portfolio
of our UAE fleet operates on
biofuels
of energy distributed for EV charges are clean and
renewables based
Share of renewable energy in total energy consumption
Reduction in emissions intensity in 2025 vs 26.2
for 2024
Total hazardous
Waste recycled
Abated through PV solar, biodiesel (B20 & B5), and energy efficiency projects and on track to achieve a 25% operational emissions intensity reduction by 2030
Total CSR
expenditure
Average hours of training provided to male
Average hours of training provided to female
All sites are Occupational Health and Safety Management System (45001:2018) certified
Independent directors
on the Board
Female representation
in Board
Instances of data breach
in the reporting year
Complaints with respect to data privacy, advertising, cybersecurity
Related to anti-competitive, anti-competitive monopoly and anti-trust practices
Information Security Management System (ISO:27001) certified
Chief Strategy, Transformation and Sustainability Officer ADNOC Distribution
Chief Strategy, Transformation and Sustainability Officer ADNOC Distribution
Mangrove trees adopted by customers to date
Chairwoman, ESG Subcommittee
ADNOC Distribution
Chairwoman, ESG Subcommittee
ADNOC Distribution
Over
employees
Representing
nationalities
DRIVING
SUSTAINABLE GROWTH
Financial Capital
Our financial capital strategy is grounded in maintaining a robust balance sheet while delivering growth and consistent, long-term returns for our stakeholders. This disciplined approach enables us to navigate dynamic market conditions with confidence and agility.
BUILDING
RESILIENCE
Manufactured Capital
We seek to optimize our manufactured capital to deliver safe, reliable, lower carbon mobility. By embedding efficiency, digitalization, and sustainability into these assets, we integrate rooftop solar panels, biofuel logistics, and AI optimization to reduce energy use and emissions across our network.
PROTECTING
THE PLANT
Natural Capital
We are working to help protect the environment and champion sustainability across our operations. By embedding environmental considerations into our processes and decisions, we are shaping a more resilient and inclusive future.
EMPOWERING
PEOPLE
Human Capital
Our growth is driven by our people - our greatest asset. We aim to foster an inclusive, bias-free environment that champions continuous learning, well-being, and personal growth, empowering every employee to shape transformative progress.
STRENGHENING
COMMUNITIES
Social and Relationship Capital
We foster long‑term value creation for our stakeholders by building strong relationships with communities, customers, and suppliers - driving positive social impact through inclusive development, service excellence, and sustainable sourcing.
ADVANCING
INNOVATION
Intellectual Capital
Our intellectual capital powers our customer centric mobility leadership. Using AI driven insights, advanced analytics, and digital platforms we strive to deliver seamless, personalized experiences across fuel and non fuel retail, advancing innovation, accessibility, and sustainable mobility through strategic partnership\s.
